Let’s make your next outdoor pause easier.
Choosing a hammock
Tell us the design you are considering and where you plan to use it. If a dimension, load rating, suspension requirement or included component is not stated, ask before ordering rather than relying on the scene shown in an illustration.
Orders & delivery
Email your order number and a concise description of your question. For address corrections or cancellations, contact us promptly; changes depend on whether processing or dispatch has already taken place.
Returns & product concerns
Contact us within 30 days after delivery to request a return. Include your order number and, for damage or an incorrect item, a description and relevant photographs. Wait for return instructions before posting your parcel.
Privacy requests
Use the subject “Privacy request” to ask about access, correction, deletion or applicable privacy choices. Do not send passwords, full payment card information or unnecessary identity documents.
Email our team
The form below sends a message through the store’s contact service. We review enquiries on business days; we do not promise round-the-clock support.
Company & contact
Juniperolly is operated by Wuqi Buyou (Wuhan) Media Co., Ltd..
Gao Xue · Owner
service@juniperolly.com
Room 5, 3rd Floor, Building 1, Huaxia Fengqingyuan Commercial Building, Zhuanyang Street, Wuhan Economic and Technological Development Zone, Wuhan City, Hubei Province, China