Terms of Service

Effective November 13, 2026.

This website is operated by Wuqi Buyou (Wuhan) Media Co., Ltd., trading as Juniperolly. These terms govern your use of the store and purchases, subject to mandatory consumer protections. Gao Xue is the Owner. Contact details are below.

Using the store

You must be legally able to enter into purchases and provide accurate order and contact information. Keep account credentials private. Do not misuse the service, interfere with security, infringe rights or submit unlawful material. We may restrict misuse in accordance with law.

Product information and imagery

Our portable hammock collection uses digitally generated product and lifestyle illustrations. They convey design direction and settings rather than verified physical testing or specifications. Display colours can vary. Background objects and suspension accessories are not included unless expressly stated in confirmed product information. Images and product names do not establish rated capacity, materials, dimensions, weather resistance or certification. Contact us before ordering if an essential detail is not stated.

Prices, payment and orders

Prices are in USD. Applicable shipping and taxes appear at checkout. An order acknowledgement confirms receipt, not a guarantee that an incorrect listing or unavailable item can be fulfilled. We may contact you about an error, availability problem or suspected fraud, and offer a correction or cancellation and refund as appropriate. We will not impose an increased price on an existing order without agreement. Accepted payment options are those actually presented at checkout.

Changes, cancellation and delivery

Contact us promptly to request an order or address change; we cannot guarantee changes after processing or dispatch. Delivery costs and estimated timing are described in our Shipping Policy. Processing and transit periods are additional to each other. Estimated dates are not guaranteed dates unless expressly agreed.

Returns and remedies

Our Return Policy explains 30-day return requests, return shipping and refund processing. Nothing in these terms removes remedies for defective or nonconforming goods or other rights that cannot lawfully be excluded.

Use with care

Read the actual product’s instructions, confirm its rated capacity and use suitable supports and compatible suspension. Inspect fabric, seams and attachments before use. Keep the setup low and clear of hazards. Do not jump, swing aggressively or use the product for climbing, rescue or infant sleep. Keep children supervised. Stop use if damage or instability appears. A lifestyle illustration is not a setup manual.

Intellectual property and third parties

Store branding and original content are owned by or licensed to the operator. Do not reproduce them commercially without permission. Third-party services and linked sites have their own terms and privacy notices; links do not imply endorsement. The store is powered by Shopify.

Privacy and responsibility

Our Privacy Policy explains personal information practices. We take reasonable steps to keep information accurate and the site available, but temporary interruptions or errors may occur. Any limitation of responsibility applies only to the extent permitted by law and does not exclude liability or consumer rights that cannot be excluded.

Governing law and disputes

These terms are governed by the laws of the People’s Republic of China, with disputes subject to the competent courts at the company’s location in Wuhan, China, except where mandatory law provides otherwise. This does not deprive consumers of mandatory protections or access to courts granted by the laws of their residence. Please contact us first so we can seek a practical resolution.

Updates

We may revise these terms for future use and orders by posting updated terms and an effective date. Changes do not remove rights already accrued under an existing purchase.